San Diego Restaurants
  The following are frequently asked questions about our service. 

 Is there a minimum food amount to place an order? • What is the delivery fee? • Can I order from two different
restaurants?
• What are my payment options? • How do I set up a billing
account for my office?
• Where can I get a menu guide?
• Is everything on the delivery menu the same as in the restaurant? • Which restaurants can I order from? • Can I pay extra for a restaurant
outside of my zone?
 How much should I tip my driver?  How long does it normally  take for delivery? • Once my order has been placed can I cancel it?
• When is the best time to
call in my catering orders
for lunchtime deliveries?
• What if I have a large
catering order that needs to be delivered that day?
• Can I arrange a delivery for weekend days or holidays when you are normally closed?
 What are your hours? • What about drinks?

Is there a minimum food amount to place an order? 

: Yes. All minimums apply to San Diego Central. Outlying areas are higher. Breakfast and Lunch* Catering and delivery minimum is $50. (*Lunch minimum is only until 12:15.) All deliveries after 12:15 have a $15 food minimum.)
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What is the delivery fee?
 

: All Breakfast, Lunch and Dinner catering prices include all non-food fees in the prices, like all caterers. Restaurant delivery fees vary by area. $6.99 - 8.99 depending on the distance from the restaurant to your destination.

"Expressly Gourmet is a restaurant marketing firm that advertises restaurants. When engaging our services to arrange food delivery, you are hiring the services of a self-employed contractor."
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Can I order from two different restaurants? 

: Yes, however there will be an additional delivery fee and a $15 food minimum*  per restaurant.

NOTE: There is a $50 food minimum for Breakfast and Lunch Catering until 12:30 pm.
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What are my payment options? 

: We gladly accept:
1) Cash
2) Business checks
3) Personal Checks (after your seventh order)
    Out of state checks are not accepted.
4) Visa, MC, AMEX, Discover, Diner's Club.


Prices are subject to change without notice.
NOTE: If you are using a credit card, the card will be swiped upon delivery. If the card and a matching ID are not available, the food will not be delivered. Due to the increased identity theft, please understand and have your credentials ready for the driver. Business customers may choose to have their credit card on file.
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How do I set up a billed account for my office? 

: Click here to establish a Corporate Account or we can fax you an application. Corporate Accounts allow your company to be billed for your balance on a regular schedule.
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Where can I get a menu? 

: Click here to request a Menu Guide online or call us.
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Is everything on the delivery menu the same as in the restaurant? 

: Some items may not be available for delivery because of seasonal availability or due to the fact that they do not travel well. 
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Which restaurants can I order from? 

: Restaurants are available according to your delivery or zip code. Larger catering orders can be delivered outside the normal delivery zone with a food minimum of $75- 100, depending on the area. Enter 00000 in the zip code field to view all restaurants available for large catering orders. Click here to view our Service Areas
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Can I pay extra for a restaurant that does not normally deliver to my area? 

: Yes and No . Catering Orders do not have restrictions, except for minimums mentioned above. Regular delivery orders have parameters that have been established to ensure the quality of your meal. Occasionally, after a given minimum is met, we can go outside of a zone. This is the decision of the dispatcher on duty. 
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How much should I tip my driver? 

: A 10-15% gratuity is customary. Unless specified, a 12% gratuity is included on all orders over $75, as well as corporate orders. 15% gratuity is added to all hotel orders.  
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How long does it normally take for delivery? 

: Most food is delivered within 60 minutes. Times do fluctuate based on traffic, weather, and restaurant preparation times. Catering orders are best placed a day in advance, particularly for luncheons.  Please place your luncheon orders as early as possible since 11:30 am - 12:30 pm time slots fill up quickly.
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Once my order has been placed can I cancel it? 

: Once a restaurant delivery order has been placed, it can not be canceled.  Catering orders require a 24-hour cancellation notice.
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When is the best time to call in my catering orders for lunch time deliveries? 


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What if I have a large catering order that needs to be delivered that day? 

: We will gladly do everything possible to help you serve your group. We recommend calling in your order a day ahead, especially if you would like the food delivered between 11:30 AM and 12:30 pm. As long as you are flexible with your restaurant choice, we should be able to accommodate practically any Catering Order the day of the delivery.
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Can I arrange a delivery for weekend days or holidays when you are normally closed? 

: Yes. If you need to set up a weekend day event please place your order by 2:00 pm Friday at the latest. We will also be happy to arrange for delivery on a holiday with at least one week notice. A $75 food minimum is required.
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What are your hours? 

: Our Hours of Operation are Monday through Friday from 8:00 am to 8:30 pm and 4:00 pm to 8:30 pm Saturday and Sunday. We are also closed on most major holidays. Breakfast and weekend lunch time deliveries are available with one day advance notice. We encourage you to place large orders with as much advance notice as possible.
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What about drinks? 

: We offer all Coke and Pepsi products by the can or 2-Liter as well as bottled spring water for catering orders. Restaurant delivery customers are welcome to order drinks from the restaurant from which they are are ordering.
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